This Policy applies to personal information regarding members/customers and the other individuals with whom we do business or who visit us and to the use of that personal information in any form – whether oral, electronic or written.
"TFI Rewards" represents a network of Partner Merchants that are interested in providing relevant offers and services to the members, and the members who are interested in receiving these offers and services. To ensure that the offers and services are relevant we may solicit information from the members from time to time. This is solely for the purpose of making the program more and more meaningful. We are committed to protecting the privacy of our members and their transactions. If we disclose the personal information we hold about you to other of our affiliated businesses or partner merchants, those entities must first have agreed to be bound by this Policy with respect to their processing of your personal information.
In limited cases, information relating to the credit of customers.
Most of the personal information we process is information that you or someone acting on your behalf knowingly provides to us. However, in some instances, we process personal information that we are able to infer about you based on other information you provide to us or on our interactions with you, or personal information about you that we receive from a third party.
In some situations, however, we are required to or we may provide all information we collect about you to third parties outside our group companies, as permitted by law, such as, with your consent:
Some of the data may have to be provided to third party services for the sole purpose of implementing marketing services on behalf of MnP Business Ventures and/or group firms/companies and for providing customer support services like sending messages/mails/statements.
Apart from the above we shall also solicit and collect from the members from time to time details on their preferences, subscription to particular news segments or offers and other promotional activities we do. The decision to participate in such activities is at the sole discretion of the member.
When you agree to this Policy you are, to the extent required under local law, granting your express and written consent to the processing of any personal information that you provide to TFI Rewards or MnP Business Ventures or The Funky Indian that is considered to be Sensitive Personal Information or is considered to be financial information.
All the above information is collected for:
You hereby expressly agree to share personally identifiable information for the above purposes. In the event, you do not wish that your personally identifiable information be used for the above mentioned purposes; we will not be in a position to provide you any products or services. In the event you wish to withdraw consent for use of your personally identifiable information please contact us at email@example.com. In such event, we will not be in a position to provide you any products or services from the date you withdraw your consent.
To collect the above information we shall use channels such as physical forms, contact center, website (cookies etc. and emails, promotional offers, surveys, sweepstakes, mailers. Participation in some of these channels is optional but you may be required to provide your personal identification information in order to participate. We are not liable to verify the authenticity or accuracy of any information we collect from you.
From time to time we shall ask the members to update their contact & personal information with the program on our authorized website, contact center or any other approved channels. This is to help keep you updated on any program changes and enhancements. We shall not be liable for any failure to notify you of program changes if you fail to update such information in a timely manner. TFI Rewards & MnP Business Ventures does not solicit or ask for any confidential information like website passwords and any such communication appearing to come from TFI Rewards or The Funky Indian or MnP Business Ventures should not be replied back with any confidential information.
From time to time, we may disclose your personal information. We would always make that disclosure in accordance with applicable law. Circumstances where we might make such disclosure (in addition to those described in Section 4 above) include:
We intend to share data with our sponsors, partner merchants & advertisers in aggregate form, but we will ensure that the program is designed to make sure you are not identified personally to advertisers unless you make the choice to share your personal identification information directly with them. Hence the advertisers shall be made aware of the segments and trends in the database and can then route their customized messages through our channels. Occasionally, you may want to avail of services or offers that, by the very terms, will require us to forward information to the advertiser or partner so that they can provide the service to you. In such instance you will be governed by the privacy policies of such advertiser or partner with whom you share information. Please ensure to the privacy policies of such advertiser or partner merchant prior to disclosing any information.
In case of redemption promotional offers requiring mailing of vouchers or gift items or rewards to your mailing address, we shall have to part with your personally identifiable information to the extent required, with the redemption fulfillment vendor, for delivery of orders and gift certificates. As before, strict compliance with non-disclosure agreement will be sought. Such redemption vendor will not share the personally identifiable information any further or for purposes beyond our specific authorization.
Selectively, members may also receive program offers via your landline or postal mail. Such contacts may result in promotional offers or membership being issued to the member. We also contact you via email for administrative purposes, such as program change notifications or if we update our privacy promise. While you can elect to stop receiving email for promotional offers (as described above), you cannot unsubscribe from these administrative messages while enrolled in the program. Our member care department may contact you in response to an inquiry you submit. Member care may also contact you with regard to a particular problem that may have occurred with your account or with an offer in which you may have participated. We may use this information to learn more about your participation in the program and make it more relevant to your interests.
If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. However, if you block them, you will not be able to use all of the features of our websites, including the customisation features associated with creating a user profile.
You can create a user profile on www.thefunkyindian.com among other things, facilitate your online transactions, and to tailor your experience on our websites to your interests which allows us to make more appropriate recommendations to you. We may use the information you provide in your user profile to populate other databases maintained by us and our service providers, as applicable. By creating a user profile, you are agreeing that we may use the personal information you provide for these purposes.
You can view, update or remove any personal information that you have provided to us for inclusion in your user profile by amending your user profile online or emailing firstname.lastname@example.org. If you subsequently elect to remove your user profile, we will have the right to use any personal information previously provided by you for inclusion in your user profile for record keeping and quality assurance purposes. Even if you choose not to create a user profile, you can still use our websites to search for and purchase services.
The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of physical and electronic access controls, firewall technology,encryption technology and other reasonable security measures. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal information that may affect you, so that you can take the appropriate actions for the due protection of your rights.
If you provide us with your contact details (e.g., postal address, email address, telephone number or fax number), we may contact you to let you know about the products, services, promotions and events offered that we think you may be interested in. We may also share your personal information with carefully selected third parties, who may communicate directly with you. You can always choose whether or not to receive any or all of these communications by contacting us as described in Section 11 below or following the “unsubscribe” instructions contained in the communications.
If you have a TFI Rewards membership account, we ask you to indicate your communication preferences at the time you apply for membership or when you create your user profile. We may also ask you to indicate how you would like to receive any offers, marketing and promotional information (i.e., via email or regular mail) and whether you would be willing to participate in surveys. Once you have indicated your preferences, you can always change them.
We will abide by any request from you not to send you direct marketing materials. When such a request is received, your contact details will be “suppressed” rather than deleted. This will ensure that your request is recorded and retained unless you provide a later consent that overrides it.
We reserve the right to charge you a fee, if permitted under applicable law, for processing any such request. Where you make more than one request in quick succession, we may respond to your subsequent request by referring to our earlier response and only identifying any items that have changed materially.
You may request that we correct, cancel, and/or stop processing personal information that we hold about you. If we agree that the personal information is incorrect, or that the processing should be stopped, we will delete or correct the personal information. If we do not agree that the personal information is incorrect we will tell you that we do not agree and record the fact that you consider that personal information to be incorrect in the relevant file(s).
If you are not satisfied with the response that you receive, you can escalate your concern to the Chief Privacy Officer by sending an email to email@example.com.
All requests for access to your personal information must be submitted in writing by letter or email. We may respond to your request by letter, email, telephone or any other suitable method.